We send email receipts for all orders placed in our store. Please be certain your spam or junk email control folders and settings are set to accept emails from: orders@classicandexotic.com. If you did not receive a receipt, that's likely to be the reason.
How long will it take to process my order?
Our normal handling time is 24 hours or less - many items ship the same day the order is received. If there will be an unexpected delay in processing your order, we'll let you know.
Some of our items are made to order - these items are noted on their product pages as having a 1 - 2 week delivery time. Your order will be shipped when all items become available.
What days do you ship?
We ship Monday thru Friday.
I have questions and want to speak with someone - can I place an order on the phone?
Sure! We are available Monday thru Friday 7AM - 3PM EST - call our Parts Office at 1-248-269-9414.
I want to return an item I purchased, can I do that?
Sure! For complete details, please view our returns policy here: Returns Policy
If you have questions that have not been addressed here, contact us:
Phone: 1-248-269-9414
Monday thru Friday 7AM - 3PM EST
Email: Parts@classicandexotic.com
